News Update from Keith Seat's Mediation News for the 21st Century:

Oregon Leads the Way on Resolution of Medical Disputes

By Susan Hammer (; Susan is a commercial mediator based in Portland, Oregon)  

Last spring I had the great pleasure of being one of several mediators to train participants in Oregon’s Early Discussion and Resolution (“EDR”) program for addressing medical disputes.  About the same time, a friend had a serious and adverse outcome while undergoing a medical procedure at a hospital.  She did not receive an explanation, apology or any statement of caring.  Before these two recent experiences, I had not thought much about the importance of EDR in resolving medical disputes and how it will likely affect every one of us during our lifetimes.  I imagine that in 20 years we will look back and wonder how we could ever have tolerated the current approach.


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