News Update from Keith Seat's Mediation News for the 21st Century:
Oregon Leads the Way on Resolution of Medical Disputes
By Susan Hammer (firstname.lastname@example.org; Susan is a commercial mediator based in Portland, Oregon)
Last spring I had the great pleasure of being one of several mediators to train participants in Oregon’s Early Discussion and Resolution (“EDR”) program for addressing medical disputes. About the same time, a friend had a serious and adverse outcome while undergoing a medical procedure at a hospital. She did not receive an explanation, apology or any statement of caring. Before these two recent experiences, I had not thought much about the importance of EDR in resolving medical disputes and how it will likely affect every one of us during our lifetimes. I imagine that in 20 years we will look back and wonder how we could ever have tolerated the current approach.